"  To be recognized, and respected as the preferred loss adjuster in Malaysia.  "


In order to achieve our vision, our mission is to earn the loyalty of our principals by providing them exceptional loss adjusting services which is timely, efficient and quality. Furthermore, we aim to exceed the expectation of our principals by delivering the highest client satisfaction and we aim to develop our people, who we see as our partners to ensure the growth and profitability of the organization as a whole.


"  To deliver the best possible claims adjustments to

our principals within an acceptable time frame.  "

Our reputation is for delivering our principals exactly what they want – a quality service encompassing efficient and quality reporting, handled by experienced staff.   We at ZAMA believe that a quality and efficient adjusting service is the key to success in the loss adjusting industry. Furthermore, we believed that satisfied policyholders mean retained business.

At ZAMA, we are responsible for each and every claim that we handle.   Hence, we are always looking for ways and means to improve ourselves to meet the high level of expectations and standards from our principals.